Privacy policy

Last updated: August 19, 2026

Middlebury Consignment LLC, operating Middlebury Furniture & Home Design (“Middlebury,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains what information we collect when you visit our website, submit an inquiry, contact our team, or otherwise interact with us, and how we use and protect that information.

Information We Collect

We may collect information that you provide directly to us, including:

  • Your name
  • Email address
  • Telephone number
  • Information included in product inquiries, contact forms, or purchase requests
  • Delivery or pickup information you voluntarily provide
  • Other information you choose to send to our team

Providing a telephone number does not automatically enroll you in promotional text messaging. Promotional SMS consent is collected separately where an SMS consent checkbox is presented.

We may also automatically collect certain technical and usage information when you visit our website, including browser type, device type, IP address, approximate location, referring website, pages viewed, interactions with the site, and similar website activity.

How We Use Your Information

We may use information we collect to:

  • Respond to product inquiries and customer-service requests
  • Confirm product availability, pricing, condition, measurements, or other details
  • Arrange purchases, showroom visits, pickup, or delivery
  • Communicate with you regarding an existing inquiry or transaction
  • Operate, maintain, secure, and improve our website
  • Understand how visitors use our website
  • Measure advertising and marketing performance
  • Show advertising that may be more relevant to visitors
  • Comply with legal obligations and protect our business and customers

Text Messaging

If a form includes an SMS consent checkbox, you may choose whether to opt in.

By checking the SMS consent box, you agree to receive text messages from Middlebury Consignment LLC regarding your inquiry and occasional promotional messages about inventory, events, sales, or offers.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

Consent to receive promotional text messages is not a condition of purchasing any product or service.

Simply providing your telephone number without selecting the SMS consent checkbox does not enroll you in promotional text messaging.

Cookies, Analytics, and Advertising

Our website may use cookies, pixels, and similar technologies to operate the site, understand visitor activity, measure marketing effectiveness, and support advertising.

We may use services provided by companies such as Shopify, Google, Meta, and other technology or advertising providers.

Depending on the technology used, these services may process information such as IP address, device identifiers, browser information, cookie identifiers, pages viewed, interactions with advertisements, and other online activity.

Some of these technologies may be used for analytics, advertising measurement, or targeted advertising.

Your Privacy Choices

Where applicable, you may have the right to opt out of certain uses of your information, including targeted advertising or certain sharing of personal information.

You may use the Your Privacy Choices link available in our website footer to manage applicable privacy preferences.

Certain browsers or browser extensions may also transmit recognized privacy preference signals.

How We Share Information

We do not sell customer contact lists or provide customer information to unrelated third parties for their own independent marketing purposes.

We may share information with service providers that help us operate our business, including companies providing:

  • Website hosting and ecommerce technology
  • Analytics
  • Advertising
  • Communications
  • Customer-service tools
  • Delivery or logistics services
  • Security and fraud prevention

These providers may process information on our behalf or according to their own applicable privacy terms.

We may also disclose information when reasonably necessary to comply with law, legal process, governmental requests, protect our rights or property, prevent fraud or misuse, or protect the safety of individuals.

Shopify

Our website is hosted using Shopify. Information submitted through the website may therefore be processed by Shopify as part of providing ecommerce, website, security, and related technology services.

Shopify maintains its own privacy practices governing its processing of information.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining business records, complying with legal obligations, resolving disputes, and protecting our business.

Retention periods may vary depending on the type of information and why it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information under our control.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, including rights to request access, correction, deletion, or information about how your personal information is processed.

You may also have rights to opt out of certain targeted advertising or other processing.

To make a privacy request, contact us using the information below.

We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website and services are not directed toward children, and we do not knowingly seek to collect personal information from children through this website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.

The “Last updated” date at the top of this Policy will show when the most recent revision was made.

Contact Us

Middlebury Consignment LLC
Middlebury Furniture & Home Design
1101 Southford Rd
Middlebury, CT 06762
Phone: (203) 528-0130

For privacy-related questions or requests, you may also contact us through the contact form on our website.